Public Profiles

Master the General Information Tab

In this section, we'll walk you through personalizing the General tab of your profile. This will help make your agency more recognizable to renters and property owners. By setting up your profile, you'll ensure your agency is easily accessible and trusted by the community, enhancing your ability to connect and serve effectively.

Step-by-Step Instructions

1. Navigate to Your Public Profile:

  • At the top of the page, click on the "Public Profile" link.
  • Select the "General" tab within the profile section.

2. Update Your Agency's Name and Logo:

  • Agency Name:
    • Ensure your agency's name is correct. If you need to update it, contact our support team at (561) 416-5255. Save this contact as a reference if you have and technical issues.
  • Agency Logo:
    • Choose a logo file (JPEG, PNG, GIF, BMP, SVG, or HEIC). The optimal size is 80x80 pixels, and the file size should not exceed 250 KB.
    • Click "Choose File" to upload your logo.

3. Enhance Your Profile with a Background Image:

  • Crop and Publish Your Background Image:
    • Click on the image to display the cropping tool.
    • Drag the rectangle to select the desired area of the photo.
    • Once satisfied, click "Publish" to update your profile.
  • Select a background image that reflects your city, agency, mission, or community
  • After choosing the file, drag the rectangle over the image to select the area you want to display.

Tip: You can find free images on websites like Canva.com, Unsplash.com, and Pexels.com. These can also be used to create and resize logos if needed.

4. Add or Update Contact Information:

  • Agency Website Link:
    • Ensure your website link is correct or add a new one.
  • Office Information:
    • Edit details for each office, including name, location, and contact information.
    • Choose whether to show or hide your phone number and email address.
    • Add multiple office locations to help users find you easily.

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